Niall McNulty

Generative Artificial Intelligence (GenAI) is transforming how organisations in South Africa operate, offering opportunities to improve productivity significantly.

GenAI can analyse large datasets, automate routine tasks, and generate new ideas, thus freeing employees to focus on more strategic roles.

This boost in efficiency allows companies to achieve more with less, delivering better results in a competitive market.

Various studies indicate that South African businesses are increasingly adopting GenAI to stay ahead of the curve.

CEOs and decision-makers are acting decisively to integrate this technology across their operations, addressing challenges like workforce adaptation and regulatory compliance.

With proper implementation, GenAI can catalyse innovation in multiple sectors, from finance to manufacturing.

Large organisations like those surveyed by World Wide Worx and IBM already see the benefits.

By strategically using GenAI, these companies are improving their internal processes and enhancing their global competitiveness.

The potential for growth and innovation is immense, promising a brighter future for South African enterprises.

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Using ChatGPT as your personal financial coach can change how you handle your money.

This AI-powered tool offers tailored advice on budgeting, savings, expense tracking, and retirement planning, making financial literacy accessible to everyone.

ChatGPT can simulate conversations with a financial expert, guiding you through complex decisions and helping you set realistic financial goals.

Whether you’re looking to monitor your credit score or prepare for taxes, ChatGPT provides the insights you need to make informed choices.

This support can be especially valuable for those who can’t afford traditional financial advisors.

By incorporating AI into daily financial management, individuals can achieve greater financial stability and peace of mind.

ChatGPT’s ability to offer personalised guidance makes it a versatile and indispensable tool in today’s digital world.

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I remember spending some time in a classroom in a school outside Lilongwe, Malawi, in 2022. We were visiting to research developing new resources for schools in the country. A colleague asked me to find out if they wanted e-books. The school had one computer in the admin office and no reliable internet connection. However, all the teachers had mobile phones and used WhatsApp. The question needed to be framed correctly. The teachers did not need e-books but could benefit from resources and support delivered via mobile networks (not an attractive business model for publishers!). With the rollout of generative AI globally, a similarly wrong framing could occur based on the assumption that African schools could use Western chatbots to improve their education.

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